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Remote Control Support

Remote support
Remote control offers fast and effective support solutions

Often, the quickest way for our support team to fully understand your technical support query and provide a solution is to physically view and control your system remotely. We offer this service using two different technologies which are listed below. For the majority of customer, Team Viewer offers the best solution but the support engineer will direct you to the technology best suited to your particular situation.

Team Viewer

When you click this link, it will ask you to run or save a file. Click Run and after it loads it will ask you which engineer you want to automatically connect to and lets them control your desktop.

This connection is not permanent, and no changes are made to your computer. Once the remote session has ended the software will automatically close.

Team Viewer Logo

Reverse VNC

When you click this link, it will ask you to run or save a file. Click Run and after it loads it will ask you which engineer you want to automatically connect to and lets them control your desktop.

This connection is not permanent, and no changes are made to your computer. Once the remote session has ended the software will automatically close.

VNC

Get in Touch

UK +44 (0)1482 350700

Eire +353 (0)1 44-33-911

Australia +61 7 56 414 959

Skype broadcastradioinfo

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