Need remote assistance? Our support team can remotely control your system, diagnose the fault and in most cases fix the issue there and then.
Here are a view of the most frequently asked questions we get in technical support.
You can use the following versions of SQL Server:
- MS SQL 2012 Express
- MS SQL 2012 Standard
- MS SQL 2012 Enterprise
If you are unsure how to install SQL Server, watch our tutorial video.
SQL Express is completely free and can be used in the vast majority of Myriad Playout installations. Microsoft do charge for Standard and higher editions so it is best to check your requirements with our sales or technical support teams before purchasing any version of SQL Server.
As a general rule of thumb, any decent specification PC running Windows 7 Pro or Windows 8 Pro will be able to run Myriad Playout. We would recommend an Intel processor and 4GB of RAM.
You will also need a multi-channel soundcard if you want to connect Cart Players to separate channels on your mixing desk. Our recommended devices can be viewed here.
Please note that Myriad only runs on PC, no MAC version is available at this time.